Concierge8 · Built by concierges
The stay begins
before the guest arrives.
A few weeks before arrival, your guest gets a link from your desk. They see what you recommend for their dates, ask for what they want, and watch their stay take shape.
In daily use at a five-star hotel in Copenhagen.
Why we built it
Guests book months ahead.
They ask us on the day.
Or they do not ask us at all. They plan on a review site, book through a portal and pay more than the service costs. They arrive with a list we would never have chosen for them, or with no list and one evening left to fill. We built Concierge8 so the guest comes to the desk first, while there is still time.
Time to get it right
A request that arrives three weeks early can go where you want it, not where there is a table left.
Your list
The guest chooses from what your desk recommends for their dates.
The normal price
Booked through you, the guest pays what the service costs, not a portal’s mark-up.
One screen
It took the place of our logbook, our spreadsheets, the letters we typed in Word and most of our inbox. The next shift sees what you see.
Who is behind it
Built at the desk,
by people who work it.
Concierge8 was made by senior concierges, members of Les Clefs d’Or, with engineers who built products at Tesla, Apple, Intel and Sony. It is not an AI concierge. People do the work; this is how guests and concierges reach each other without the phone and the inbox.
In use
Daily, at a five-star hotel in Copenhagen. More five-star hotels are joining.
Your PMS
Connections to Opera Cloud and Mews are planned for late 2026.
Your guests
They get a link from your desk, or an email before arrival. It opens in their browser.
See it
We would rather show you than describe it.
Tell us about your property and one of us will walk you through it, concierge to concierge.
- A private walkthrough with a concierge
- Your own desk and your own guests as the example
- No sales script
Already met us?
The invitation we gave you carries an access code. It opens the full tour of Concierge8.